Akriti Clinic, Dhanbad is committed to protecting the privacy and security of our patients’ personal and medical information. This privacy policy outlines how we collect, use, disclose, and safeguard your information when you visit our clinic or use our services.

Information We Collect

1. Personal Information:
   • Name, address, phone number, email address, date of birth, and other identifiable information.
     
     
2. Medical Information:
   • Medical history, treatment records, prescriptions, diagnostic results, and other health-related information.
     
     
3. Payment Information:
   • Credit/debit card details, billing address, and other payment-related information.

How We Use Your Information

1. Provision of Services:

   • To provide medical diagnosis, treatment, and care.
   • To manage and coordinate your healthcare and related services.
     
     

2. Communication:

   • To contact you regarding appointments, treatment plans, and follow-ups.
   • To send you health-related information and updates.
     
     

3. Billing and Payments:

   • To process payments for medical services rendered.
   • To communicate with insurance providers regarding claims and coverage.

4. Compliance and Legal Obligations:

   • To comply with legal and regulatory requirements.
   • To respond to legal processes and protect the rights of the clinic and patients.

How We Share Your Information

1. With Healthcare Providers:

   • Sharing necessary information with other healthcare professionals involved in your care.

2. With Insurance Companies:

   • Sharing information with insurance companies for billing and claim purposes.

3. With Third-Party Service Providers:

   • Engaging third-party service providers for administrative and operational support, ensuring they comply with our privacy standards.

4. Legal Disclosures:

   • Disclosing information as required by law or to protect the safety and rights of patients and staff.

Data Security

1. Protection Measures:
   • Implementing appropriate technical and organizational measures to safeguard your personal and medical information against unauthorized access, disclosure, alteration, or destruction.
2. Access Control:
   • Limiting access to personal and medical information to authorized personnel only.

Patient Rights

1. Access to Information:
   • Patients have the right to access their personal and medical information held by the clinic. Requests must be made in writing and will be fulfilled within a reasonable timeframe.
2. Correction of Information:
   • Patients have the right to request corrections to inaccurate or incomplete information.
3. Withdrawal of Consent:
   • Patients can withdraw their consent to the use or disclosure of their personal information, subject to legal and contractual restrictions.

Changes to This Policy

Akriti Clinic reserves the right to update or modify this privacy policy at any time. Any changes will be posted on our website, and significant changes will be communicated to patients directly.

Contact Us

For any questions or concerns regarding this privacy policy, please contact:

• Address: Akriti Orthopaedic Clinic Unit of Vatsalya Medicare Pvt. Ltd
• Phone: 0326-2313723
• Email: [email protected]
• Website: www.akriticlinic.in